Effective Date: September 16, 2026
1. Introduction
POSTURITE LIMITED (“we”, “us”, “our”) operates the e-commerce website www.posturiteshop.com, your dedicated destination for stylish, durable desk essentials including premium desk mats, mouse pads, and coasters that turn everyday workspaces into warm, organized spots. This Shipping Policy outlines all clear, transparent terms related to order processing, delivery timelines, shipping fees, and post-delivery arrangements for every purchase made on our platform. As a team of design and functionality lovers with over 8 years of experience serving more than 50,000 happy clients globally, we are committed to making sure every piece of your new desk essentials reaches your door safely, efficiently, and with full visibility every step of the journey. All customers who shop our full range of premium desk mats, explore new arrivals, or browse our top-selling Hot Desk Picks can rely on the guidelines laid out below to know exactly what to expect once they confirm their order to style their workspace in one easy click.
2. Order Processing Timeline
Once you complete checkout and your payment is fully verified, our fulfillment team will begin processing your order within 24 business hours. All orders are reviewed to confirm inventory availability, and our team conducts a pre-shipping quality check for every soft-touch, fade-proof desk mat, mouse pad and coaster to ensure no defective items leave our warehouse. Order processing does not include weekends and official UK public holidays, so orders confirmed after 2PM (GMT) on Fridays will usually enter processing on the following Monday. You will receive an automated order confirmation email at fluff@posturiteshop.com right after your purchase goes through, followed by a separate shipping notification as soon as your parcel is dispatched.
3. Shipping Zones & Delivery Timelines
We currently offer delivery services to customers across the United Kingdom and over 30 international regions, with clearly communicated estimated delivery windows for each zone:
- Domestic UK Orders: Standard delivery takes 3 to 7 business days after dispatch, covering all England, Scotland, Wales and Northern Ireland addresses. Express UK delivery is available for eligible locations, with estimated delivery within 1 to 2 business days after dispatch, guaranteed if the order is processed before our 2PM GMT cutoff.
- European Economic Area (EEA) Orders: Standard international delivery takes 7 to 12 business days after dispatch, while tracked express options reduce delivery time to 4 to 6 business days for major EEA cities.
- Rest of World Orders: For customers located outside the UK and EEA, our standard tracked delivery service takes 10 to 18 business days after dispatch. Please note that for all international orders outside the UK, local customs clearance procedures may occasionally add 2 to 3 extra days to your final delivery timeline, which falls outside of our direct control.
4. Shipping Fees
All shipping fees are calculated automatically at checkout based on your delivery location and the total weight of your ordered items, with no hidden surcharges added after you complete your purchase.
- All UK domestic orders over £45 qualify for free standard delivery automatically. For UK orders under £45, a flat standard shipping fee of £3.99 applies, and express UK delivery adds an additional £6.99 surcharge to any eligible order.
- EEA orders over £75 are eligible for discounted standard shipping at a flat rate of £5.99, and all other EEA orders carry a standard shipping fee of £9.99. Express EEA shipping is priced at a flat £14.99 for all eligible orders.
- For rest of world international orders, shipping fees are displayed in real time at checkout based on your exact location, to ensure you only pay the exact cost of the courier service we arrange for your parcel.
All customers can track their full shipping progress directly via the tracking link sent in their dispatch notification email, so you can follow your new desk mat, mouse pad or coaster from our warehouse all the way to your own door.
5. Important Delivery Guidelines
We outline clear rules to ensure your delivery process runs smoothly and avoid unnecessary delays or issues:
- All delivery addresses must include a valid, daytime accessible location and active local contact phone number, that our courier can use to reach you if no one is available to sign for the parcel at the time of attempted delivery. We will not be liable for parcels marked as undeliverable or returned to us due to incorrect or incomplete address details you provide during checkout.
- Customs duties and import taxes for international orders outside the United Kingdom are the sole responsibility of the customer. These fees are collected by your local government or courier service, and we recommend checking your local import policy before placing your order to avoid unexpected extra charges.
- If your parcel is marked as lost in transit by our courier partner, contact our support team within 14 days of the estimated delivery date via phone at +44 113 519 0311 or send an email to fluff@posturiteshop.com, with your full order number. We will coordinate fully with the courier to trace the parcel, and arrange a full re-shipment of your ordered desk essentials for free, or process a full refund for you, if the parcel is confirmed permanently lost.
- If your parcel arrives with visible outer packaging damage, please note this on the courier delivery log before signing for the package, and take clear photos of the damaged packaging and contents within 48 hours of delivery. Our team will resolve any related issues promptly for you.
If you have any further questions about our shipping arrangements, you can contact us anytime via our registered office at Unit 2 Ontario Drive, New Rossington, Doncaster, England, DN11 0BF, or reach our support team directly through our official website. We are always ready to help you get your new premium desk essentials delivered to you hassle-free, so you can refresh your entire daily workspace easily with our new arrivals.